Overview
This Refund Policy applies to purchases of digital soft offers and coupons made through our
website “www.gohisave.com”. By completing a purchase, customers acknowledge and
agree to the terms outlined below.

Refund Eligibility
• Purchases of soft offers and coupons are generally non-refundable once delivered to
the customer, except in cases where there is a technical failure or the product
cannot be redeemed as marketed.
• To request a refund for a defective or non-redeemable coupon, customers must
contact support with their order details and evidence of the issue within 7 days of
purchase.
• Refunds are not provided for change of mind, accidental purchase, or misuse of
coupon codes.
Coupon and Promo Code Purchases
• If a coupon or promo code was used for a purchase, no refund will be issued for the
value of the coupon.
• Once a coupon is used, it cannot be reissued, reused, or transferred.
Refund Process
• Approved refunds will be processed to the original payment method, as stipulated
by payment gateway policies.
• Refund requests must be submitted via [insert support email/contact information],
including order number and payment confirmation.
• Refunds are typically processed within 14 days of approval.
• Any applicable refund fees or costs will be communicated to customers prior to
processing.
Customer Service
For refund questions or to initiate a request, please contact us at:
• Email: support@gohisave.com
• Only Whatsapp: “+9195999 99898”
• Response time: Within 5 business days
Additional Terms
• We reserve the right to review and reject refund requests not meeting the eligibility
criteria or submitted after the specified timeframe.
• This policy is subject to change without notice; updates will be posted to our
website